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Us |
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We
will be happy to answer any
questions you may have.
Please submit your order using our
on-line order form for faster
service. You may also fax
your order or any questions to (949)387-2612. You can now
check the status of your
recently placed order on-line by
clicking here.
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Nielsen
Labs
P.O. Box 50446
Irvine, CA 92619-0446
USA
Voice:
(800)528-4123
Fax:
(949)387-2612
email: info@nielsenlabs.com
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| Return
Policy |
DEFECTIVE
PRODUCTS MAY BE RETURNED FOR EXCHANGE OR MERCHANDISE CREDIT.
NON-DEFECTIVE PRODUCTS MAY BE RETURNED IN RE-SELLABLE CONDITION
FOR MERCHANDISE CREDIT. SHIPPING COST WILL NOT BE CREDITED.
NO REFUNDS. NO RETURNS OR EXCHANGES AFTER 30 DAYS FROM
INVOICE DATE. REFER TO RESPECTIVE MANUFACTURER WARRANTY FOR
REPAIRS IF BEYOND THIS TIME LIMIT.
NOTE: PHOTON MICRO-LIGHT
3 USERS - THERE IS A PLASTIC TAB THAT MUST BE REMOVED FROM
INSIDE THE BATTERY CASE IN ORDER FOR THE BOTTOM BUTTON TO
OPERATE. CHECK THIS PRIOR TO SENDING IT BACK FOR REPLACEMENT IF THAT IS YOUR ISSUE.
MERCHANDISE RETURN INSTRUCTIONS:
SEND
THE PRODUCTS YOU WANT TO RETURN ALONG WITH A COPY OF YOUR INVOICE
AND A NOTE STATING YOUR NAME, ADDRESS, PHONE NUMBER, REASON
FOR RETURN, AND WHAT OTHER ITEMS YOU WANT TO EXCHANGE YOUR
RETURNED ITEMS FOR.
YOU MUST MEET THE RETURN POLICY REQUIREMENTS AS
STATED ABOVE, OR WE WILL RETURN YOUR RETURNED ITEMS TO YOU
UN-CREDITED. CALLING US PRIOR TO RETURNING ITEMS IS NOT
NECESSARY. IT IS SUGGESTED (BUT NOT REQUIRED) THAT YOU SEND
THE ITEMS INSURED OR WITH SOME KIND OF DELIVERY CONFIRMATION
TRACKING, AS WE WILL NOT BE RESPONSIBLE FOR LOST ITEMS IN TRANSIT.
A REMINDER THAT WE WILL NOT ACCEPT ANY RETURNS POSTMARKED AFTER 30
DAYS FROM ORIGINAL INVOICE DATE.
SEND THESE ITEMS TO:
NIELSEN LABS
P.O.
BOX 50446
IRVINE, CA 92619-0446
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free drawing 
Flashlights, LED